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BUY our Heritage® and Essentials® products, or find out more about our TCM Clinic and Pharmacy.

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Shipping, Taxes, Duties

Shipping, Taxes, Duties and Fees

We wish to remind all customers that international orders may be subject to import taxes, customs duties and fees levied by your country's customs department upon arrival. The recipient of the shipment is responsible for any import fees, as well as complying with all laws and regulations of the destination country. Customs policies vary widely from country to country, so please contact your local customs office for more information. However, we will deal with the courier service in touch with the customs to return your parcel to us. Rejected items by the customs will be refunded, excluding the delivery charges for sending the item. We will refund any money received from you using the same method originally used by you to pay for your purchase. Customs policies vary widely from country to country, so please contact your local customs office for more information.

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Find out our data protection and privacy policies here.
Terms and Conditions can be found here.

Medical disclaimer

Read the full disclaimer

Copyright® HST Medical Pte Ltd. The information on this site is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. All content, including text, graphics, images and information, contained on or available through this web site is for general information purposes only. HST Medical Pte Ltd makes no representation and assumes no responsibility for the accuracy of information contained on or available through this web site, and such information is subject to change without notice. You are encouraged to confirm any information obtained from or through this web site with other sources, and review all information regarding any medical condition or treatment with your physician. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY SEEKING MEDICAL TREATMENT BECAUSE OF SOMETHING YOU HAVE READ ON OR ACCESSED THROUGH THIS WEB SITE. HST Medical Pte Ltd does not recommend, endorse or make any representation about the efficacy, appropriateness or suitability of any specific tests, products, procedures, treatments, services, opinions, health care providers or other information that may be contained on or available through this web site. HST Medical Pte Ltd is not responsible nor liable for any advice, course of treatment, diagnosis or any other information, services or products that you obtain through this web site.