- All orders to countries in EU region (containing at least one supplement) requires the recipient to possess the Sanitary License.
- All orders to China mainland should not exceed 1,000 Chinese yuan in total value.
- All orders to Indonesia requires the Indonesian tax ID number or NPWP (Nomor Pokok Wajib Pajak) for all import and export shipments.
- All orders to Malaysia may only contain Rheuma-Salve items due to Malaysia customs’ restriction on import of health supplements.
For more information, please visit https://hstmedical.com/custom-restriction/
【REFUND AND RETURN】
As of 1st July 2023, we no longer accept requests for refund and return from overseas for the following reasons:
- Recipients’ refusal to pay custom duties, VAT and consumption tax imposed by their local customs.
- Recipients do not carry necessary documents, certificates and/or licenses as required by their local customs for import.