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BULK ORDERS
If you are buying in bulk, we would love to hear from you! EMAIL US.
REFUND OR RETURNS
As of 1st July 2023, we no longer accept requests for refunds and returns for the following reasons:
- Recipients’ refusal to pay custom duties, VAT, and consumption tax imposed by their local customs.
- Recipients do not carry necessary documents, certificates, and/or licenses as required by their local customs for import.
COUNTRY-SPECIFIC RESTRICTIONS
Orders to:
- Countries in EU region require recipients to possess the Sanitary License (for supplements).
- China (mainland) should not exceed 1,000 Chinese Yuan (人民币) in total value.
- Indonesia requires the Indonesian tax ID number, or NPWP (Nomor Pokok Wajib Pajak).
- Malaysia may only contain Rheuma-Salve items due to Malaysia customs’ restriction on health supplements.
Learn more about shipping within SINGAPORE.
Learn more about shipping outside Singapore (customs and restrictions).